People & Politics

Repairing the World with the Words We Speak

Communication is the most important thing we do with each other. Better Outcomes started with an essay I wrote on how basic communication works, before technology changed many of the ways we send messages to each other. We all, politicians and voters, should be more informed about how basic communication should work, and how today it doesn’t. Click here for our communication essay.

Politics is that unique situation in which we choose people to run parts of our lives – by choosing the people who run our government. We choose elected officials because they are very strong role models and the way they talk has a great influence on all of us. Just think how much better it would work if our role models did it better.

Listed below are some helpful resources with more information on this subject.

Better Outcomes Reading List     
Author (LN, FN)TitlePublisherPlace of PublicationPublication YearCategories & Concepts
Ariely, DanPredictably IrrationalHarper-Collins PublishersNew York2008, 2009Brain
Ariely, DanThe Honest Truth About DishonestyHarper-Collins PublishersNew York2012Brain
Banaji & GreenwaldBlindspotDelacorte PressNew York1995, 1989Communication
Barnes & NobleSymbols of IslamAssouline PublishingNew York2000
Baumeister, Roy F./Tierney, JohnWillpowerPenguin PressNew York2011Brain
Bellah, Robert N et alHabits of the HeartUniv of California PressBerkeley, Los Angeles & London1985, 1996Community Development
Berger, JohnWays of SeeingBBCLondon1972
Bertschler, John PhDElder MediationNCS PublishingSeven Hills, OH2009
Bishop, Bill The Big SortMarinerNew York2008
Bishop, Bill The Big Sort - Why the Clustering of American is Tearing Us ApartMariner BooksNew York2009
Blanchard & JohnsonOne Minute Manager, TheBerkeley BooksNew York1981Communication
Blanchard & McBrideOne Minute Apology, TheHarper CollinsNew York2003Communication
Bridges, WilliamManaging TransitionsPerseus1991
Buonomano, DeanBrain BugsNorton & CoNew York2011Brain
Burley-Allen, MadelynListening, The Forgotten SkillJohn Wiley & Sons, IncNew YorkSecond EditionCommunication
Burnett, CIQ, LaurenCommuni-Serve Advantage, TheLauren BurnettCleveland, OH2007Communication
Buscaglia, Leo F. PhDLoving Each OtherFawcett BooksNew York1984
Buscaglia, Leonardo F.Love
Capps, CharlesThe Tougue-A Creative ForceCapps PublishingEngland, AR1976, 1995Communication
Carnegie, DaleHow to Win Friends & Influence PeoplePocket BooksNew York1936Communication
Carter, Stephen L.Civility - Manners, Morals and The Etiquette of DemocracyHarper PerennialNew York1998Communication
Chaddock, RobinHow to Get a Smart MouthHarvest HouseOregon1973Evil Speech
Chaim, ChofetzA Daily CompanionMesorahNew York1999Evil Speech
Chaim, ChofetzA Lesson A DayMesorahNew York1995Evil Speech
Chayim, ChafetzChovat Kuntres Has ShemirahFeldman PublishersNanuet, NY2009
Chomsky, NoamOn LanguageThe New PressNew York1998Communication
Coburn, Tom A, MDBreach of TrustWND BooksNashville2003
Codrington & Grant-MarshallMind the GapPenguin BooksLondon, England2004Social Psych/Generations
Cohen, HerbYou Can Negotiate AnythingBantam BooksNew York1980Negotiation
Coleman, Dr. PaulHow to Say It to Your KidsPrentice HallParamus, NJ2000Communication
Covey, Stephen R.7 Habits of Highly Effective PeopleSimon & SchusterNew York1989Psychology/Self-Help
Dalai LamaExpanding LoveAtria BooksNew York/London/Toronto/Sydney2005
Danziger, Rabbi HillelThe Sanctity of SpeechGross Bros PrintingNew Jersey1986Communication
David, Frost, Cohen, EisenhowerThe Partisan DividePremiereCA2014
Delaney, Ann M.Politics for Dummies 2nd EditionHungry Minds IncNew York2002
DePree, MaxLeadership is an ArtDell PublishingNew York1989Leadership
Diamond, JaredThe World Until YesterdayVikingNew York2012
Dionne, E. J. Jr.Why Americans Hate PoliticsSimon & SchusterNew York1991 & 2004
Drew, Julie/Lyons, William/Sveehla, LanceSound-bite SaboteursSunyNew York2010Change
Dugger, JimLearn to ListenNational Press PublicationsShawnee Mission, KS1992Communication
Dunbar, Robert E.How To DebateFranklin WattsNew York/London/Toronto/Sydney1987
Edwards, MickeyThe Parties vs The PeopleYale University PressNew Haven & London2012
Eisendrath, Polly-Young, PhDYou're Not What I ExpectedSimon SchusterNew York1983Communication
Elgin, PhD, Suzette HadenHow to DisagreeMJF BooksNew York1997Communication
Ellis, PhD, AlbertAngerBarnes & NobleNew York1997Psychology
Epstein, Marc J & McFarlan, F WarrenJoining a Nonprofit BoardJossey-Bass/Wiley ImprintSan Francisco2011
Ericson, Jon M, Murphy, James J., Zeuschner, Raymond BudThe Debater's Guide, 3rd EditionSouthern Illinois University PressIllinois2003
Espy, Willard RWords At PlayTess PressNew York1971
Etzioni, AmitaiThe New Golden RuleBasic BooksNew York1996
Feuer, Rabbi Avrohom ChaimRamban, A Letter for the AgesMesorah Pubs, LtdBrooklyn, NY1989Proper Speech
Finkleman, Rabbi Shimon & Berkowitz, Rabbi YitzchakChofetz Chaim, a Lesson a DayMesorah Publications, LtdBrooklyn, NY1995, 2002Proper Speech
Fisher & BrownGetting TogetherPenguin BooksNew York1988Negotiation
Fisher & ShapiroBeyond ReasonVikingNew York2005Negotiation
Fisher, RogerGetting Ready to NegotiatePenguin BooksNew York1995
Fisher, Ury & Patton Getting to YESHoughton MifflinBoston1981, 1991Negotiation
Fowler, Franz & RidoutPolitical Advertising in the United StatesWestview Press, Perseus Books GroupBoulder, CO2016Media
Friedman, PaulHow To Deal With Difficult PeopleSkill Path PublicationsMission, KS1989, 1994Communication
Friedman, SidneyYour Mind Knows More Than You DoBlue Dolphin PublishingNevada City, CA2000Brain
Friedman, Thomas E.The World is FlatEvil Speech/Verbal Abuse
Friel, John C & Linda DThe Worst Things Parents DoHealth Communications, Inc.Deerfield Beach, FL1999Communication
Fromm, ErichEscape from FreedomAvon BooksNew York1941, 1965
Gardner, DanielThe Science of FearDuttonNew York2008Brain
Gerzon, MarkThe Reunited States of AmericaBerrett-Koehler Publishers, Inc.Oakland, CA2016Communication
Goldstein, Harvey A.Up Your Cash FlowGranville PublicationsLos Angeles1986
Gore, AlThe Assault of ReasonPenuin BooksUnited States2007
Gray, John, Ph.D.Men are from Mars, Women are from VenusHarper CollinsNew York1992Communication
Green, ChelseaThe All New don't Think of an Elephant!LakoffVermont2004Change
Greene, Robert48 Laws of Power, ThePenguin BooksNew York2000Psychology
Groopman, Jerome M.D.How Doctors ThinkHoughton Mifflin Co.Boston, MA2007Brain
Hanh, Thich NhatThe Art of CommunicatingHarperNew York2013Evil Speech/Verbal Abuse
Herz, RachelThat's DisgustingNorton & CoNew York2012Brain
Hoffer, EricThe True BelieverHarper PerennialNew York1951
Hutton, Stan/Phillips, FrancesNonprofit Kit for Dummies, 3rd EditionWiley PublishingHoboken2010
Iyengar, SheenaThe Art of ChoosingHatchette Book Group2010
Johnson, Spencer, M.D.Who Moved My Cheese?PutnamNew York1998Change
Kahneman, DanielThinking, Fast & SlowFarrar, Straus & GirouxNew York2011Brain
Katherine, Anne M.A.BoundariesFiresideNew York1991
Kayan, Rabbi Aharon Yisroel613, The Taryag MitzvosKeser Torah PubsBrooklyn, NY1987, 1988Proper Speech
Kelly-Gangi, CarolPope Francis His Essential WisdomFall River PressNew York2014
Kennedy, Edward M.America, Back on TrackViking/published by PenguinNew York2006
Krohn, Rabbi Yisroel KolmanThe Sanctity of SpeechChevra Shmiras HaloshonLakewood, NJ1986Proper Speech
Kubler-Ross, MD, ElisabethOn Death and DyingMacmillan Publishing Co.New York1969Psychology/Change Theory
Kushner, Rabbi HaroldEthics
Lakoff, GeorgeDon't Thhink Like An Elephant!Chelsea Green PublishersWhite River Junction, VT2004, 2014Brain
Langer, Ellen J.MindfulnessDaCapo PressPhilly, PA1989Brain
Leeds, Dorothy7 Powers of Questions, ThePerigeeNew York2000Communication
Leeds, DorothySmart QuestionsBerkley BooksNew York1987Communication
Lehrer, JonahHow We DecideHoughton Mifflin HarcourtNew York2009Communication
Lewis, David, PhD/Greene, James M.A.Thinking BetterRawson Wade Publishers Inc.New York1982Brain
Lowndes, LeilHow to Talk to AnyoneContemporary BooksChicago, IL2003Communication
Luntz, Frank Dr.What Americans Really Want… ReallyHyperion BooksNew York2009
Luntz, Frank Dr.Words That WorkHyperion BooksNew York2007
Maggio, RosalieHow to Say ItPrentice HallParamus, NJ1990Communication
Maslow, AbrahamA Theory of Human MotivationPsychological Review1943
McClelland, David C.Power, The Inner ExperienceIrvington Publishers, Inc.New York1975Communication
McKay, Davis, FanningHow To CommunicateMJFNew York1995Communication
McLuhan, MarshallThe Medium is the Message
Medical Update, IncThe Truth Detective WorkbookMedical Update, IncMountain Home, TN2006Communication
Mehrabian, AlbertSilent MessagesWadsworth Publishing Co. Inc.Belmont, CA1971Communication
Moisi, DominiqueThe Geopolitics of EmotionDoubledayNew York2009
Moore, MichaelMike's Election Guide - 2008Grand Central PublishingNew York/Boston2008
Morris, RobertThe Power of Your WordsRegalUSA1979Evil Speech/Verbal Abuse
Nichols, PhD, Michael P.Lost Art of Listening, TheThe Guilford PressNew York1995Compassionate Communication
O'Leary, PatrickUsing Emotional IntelligencePatrick O'LearyCleveland, OH2008Communication
Oliver, Vicky301 Smart Answers To Tough Business EtiquetteSkyhorse PublishingNew York2010Communication
Patterson, Thomas E.The Vanishing VoterAlfred A. KnopfNew York2002
Payne, Stanley LThe Art of Asking QuestionsPrinceton University PressPrinceton, NJ1979Communication
Pegues, Deborah SmithTaming Your Tongue, 30 Days to Harvest House PubsEugene, OR2005Proper Speech
Pipher, PhD, MaryReviving OpheliaBallantine Publishing Co.USA1994Psychology/Adolescence
Pliskin, Rabbi ZeligGuard Your TongueBnay Yakov PubBrooklyn, NY1975, 2002Proper Speech
Prince, DerekDoes Your Tongue Need Healing?Whitaker HousePennsylvania1986Communication
Putnam, Robert D.Bowling AloneSimon & SchusterNew York2000
Quinn, DanielAfter DachauContext BooksNew York2001New Age Philosophy
Quinn, DanielIshmaelBantam/Turner BooksNew York1992New Age Philosophy
Quinn, DanielMy Ishmael, A SequelBantam/Turner BooksNew York1997New Age Philosophy
Rabbi Eliyahu of VilnaVilna Gaon's Letter, ThePirchei Shoshanimhttp://www.shemayisrael.co.il1995Proper Speech
Rawson, HughWicked WordsCrown PublishersNew York1989
Redfield, JamesCelestine ProphecyNew Age Philosophy
Redfield, JamesCelestine VisionWarner BooksNew York1997New Age Philosophy
Redfield, JamesTenth Insight, TheNew Age Philosophy
Reich, Robert B.Reason-Why the Liberals Will Win the Battle for AmericaAlfred A. KnopfNew York2004
Ribbens & ThompsonUnderstanding Body LanguageBarron'sHauppauge, NY2001Communication
Rich, Katsof & FeldWords Can Heal HandbookWords Can Heal.OrgProper Speech
Ronson, JonSo You've Been Publicly ShamedRiverhead BooksNew York2015
Rosenburg, MarshallNonviolent CommunicationPuddle DancerCalifornia2003Evil Speech
Rothschild, JenniferSelf Talk, Soul TalkHarvest HouseOregon1960Evil Speech
Schluep, D.Min., John M.Soul's CryGood Place PublishingTallmadge, OH2008PTSD
Schulz, KathrynBeing WrongHarper-Collins PublishersNew York2010Brain
Schweizer, PeterExtortion, How Politicians Extract Your MoneyHoughton Mifflin HarcourtBoston/New York2013
Schweizer, PeterThrow Them All OutHoughton Mifflin HarcourtBoston/New York2011
SCOREBusiness Planning for Nonprofit Organizations, 2nd Ed.SCORE FoundationUSA2010
Segal, Rabbi Yehudah ZevChofetz Chaim, a Daily CompanionMesorah Publications, LtdBrooklyn, NY2001Proper Speech
Shore, ZacharyBlunderBloomsburyNew York2008Brain
Simon, Sidney B, Dr./Howe, Leland, Dr/Kirschenbaum, Howard, DrValues ClarificationWarnerNew York1972
Sommers, SamSituations MatterRiverhead BooksNew York2011Brain
Spector & McCarthyThe Nordstrom WayJohn Wiley & Sons, IncNew York1995Customer Service
Stone, Patton & HeenDifficult ConservationsPenguin BooksNew York1999Communication
Tannen, PhD, DeborahI Only Say This Because I Love YouRandom HouseNew York2001Communication
Tannen, PhD, DeborahTalking From 9 to 5Avon BooksNew York1994Communication
Tannen, PhD, DeborahThat's Not What I MeantWilliam Morrow & CoNew York1986Communication
Tannen, PhD, DeborahThe Argument CultureRandom HouseNew York1998Communication
Tannen, PhD, DeborahYou Just Don't UnderstandWilliam Morrow & CoNew York1990Communication
Tannen, PhD, DeborahYou're Wearing That?Random HouseNew York2006Communication
Taylor, Jill Bolte, PhDMy Stroke of InsightViking Penguin PressNew York2006Brain
Telushkin, JosephWords That Hurt, Words That HealMorrow & CoNew York1996Evil Speech
Thomas, MD, William H.Life Worth LivingVanderWyk & BurnhamActon Mass1996Nursing Homes
Tick, PhD EdwardWar and the SoulQuest Books, Theosophical Publishing HouseWheaton, Ill2005PTSD
Time MagazineRed Truth/Blue Truth2012
Turkle, SherryReclaiming ConversationPenguin PressNew York2015
Turkle, SherryThe Secondary SelfGranada Publishing LtdLondon1984
Twerski, MD, Rabbi AbrahamAddictive Thinking
Ury, WilliamGetting Past NOBantam BooksNew York1991, 1993Negotiation
Ury, WilliamPositive No, The Power of aBantam BooksNew York2007Communication
Wade, NicholasThe Faith InstinctPenguin BooksNew York2009Brain
Walther, George R.What you Say, Is What You GetSFE PublishingNewcastle, WA2000Communication
Weisinger, Hendrie, PhilThe Power of Positive CriticismMJF BooksNew York2000Communication
West, Richard/Turner, Lynn H.Understanding Interpersonal CommunicationThomson-Wadsworth PublicationsBelmont, CA2006Communication
Williams, Redford, M.D./Williams, Virginia, PhDAnger KillsHarper PaperbacksNew York1993Communication
Wojcieszak, DougLittle Book of Empathy
Wolf, Christine RinasConflict Resolution Through MediationLakeland Comm CollegeLakeland, OH2007Mediation
Wolfson, Ron, Dr.God's To-Do ListJewish LightsVermont2007Evil Speech
Young-Eisendrath, Polly, Ph.D.You're Not What I ExpectedSimon & SchusterNew York1993Communication
Zakaria, FaridTV, Money, and Crossfire PoliticsNewsweek Magazine2004
Zeigler, J.W. "Zig" Jr.The Mediation KitWileyNew York1997Change
Zimbardo, PhilipLucifer EffectRandom HouseNew York 2007
Zuckerman, PhilLiving the Secular LifePenguin BooksNew York2014
American Heritage DictionaryThe American Heritage Dictionary of the English Language, 3rd Ed.Houghton Mifflin HarcourtBoston 1992