Most Recent Blog Posts

Golden silence

March 17th, 2015 | Dave

By Dave Scott

Shortly after starting my first fulltime job as a reporter I found wisdom typed on newsprint and glued… Read More: Golden silence

A Simple Prayer

March 17th, 2015 | Louis Kraus

Lord, please keep your arm around my shoulder and your hand over my mouth!


For more articles, go to BLOG section.

Get Better Outcomes

Better Outcomes provides a public service. We do not favor any particular individual, group or political party. We are nonpartisan and absolutely neutral. We are Mediators who work to level the playing field and facilitate open, honest, civil communication. Better Outcomes has three goals:

  • to define and promote Civil Discourse;
  • to describe and promote Mediation as an avenue to win-win problem solving;
  • to show Civil Discourse and Mediation in action through Better Outcomes’ Candidate Initiatives.

Good decision making is fair to all concerned, not just the rich and powerful. It focuses on people and their basic human needs. It takes into account as many varied opinions and options as possible. It requires a calm, non-combative context so it can be done objectively, not emotionally.

Good decision making requires Civil Discourse. They are inseparable. Without both we are never going to get the results we want.

Good decision making addresses problems. One avenue to better problem solving is to focus on win-win rather than win-lose solutions. Better Outcomes promotes the use of Mediation to facilitate discovery of win-win solutions.

What is Civil Discourse?

Civil Discourse is any communication; exchange of information, in speech or writing; marked by or showing tact and polite consideration for others, even, and most importantly, when the parties disagree.

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What is Mediation?

“The term “mediation” broadly refers to any instance in which a third party helps others reach agreement. More specifically, mediation has a structure, timetable and dynamics that “ordinary” negotiation lacks.” From Wikipedia.

We look at mediation as a process for finding our Common Ground; teaching people what Civil Discourse is, so they can get Better Outcomes.

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Better Outcomes’ Candidate Conversation Initiatives

Better Outcomes’ Candidate Conversation Initiatives establish the non-argumentative context we need to make rational, educated decisions about candidates. Its mediation based guidelines and mediator-moderators cut thru the political rhetoric and help the candidates focus on the audience and answer the questions asked honestly and clearly.

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If you are interested in having Better Outcomes present your next political event, call Louis Kraus at (216) 832-4358 or send an email to

Recent Event:

Candidate Conversation

October 30th, 2014, 6:00pm


Frank LaRose, R.

George Rusiska, D.

See Video; transcript will be posted soon.

Submit Your Thoughts

Better Outcomes seeks questions, comments and suggestions about what we’re doing, why and how. Send us your thoghts and we’ll respond as soon as possible!